Our company is based on the belief that our customers' needs are of the utmost importance. Our entire team is committed to meeting those needs. As a result, a high percentage of our business is from repeat customers and referrals. At Studio 127 our staff of professional hairstylists helps you find the look that is right for your personality and lifestyle. We are passionate about our work, so we continue our training to master the latest techniques in hairstyling to give you elegant, gorgeous, and fun styles to suit your individuality. Because our goal is to look stunning even days after you leave our hair salon, we provide you with the tips and tricks to help you maintain your style at home.
HOURS OF OPERATIONS
BEFORE AND AFTER HOURS BY APPOINTMENT ONLY.
Special Information for Our Clients
- Arriving for Appointments: We encourage all of our clients to arrive at least 5 minutes early for their appointments to allow time to unwind before your service. Starting your appointment on time allows you to receive a relaxing, leisurely service. We cannot guarantee that all services will be completed for late arrivals. See Cancellation & No-Show Policy information for late-arrivals.
- Confirmation Calls: We make every attempt to call and confirm all appointments 1-2 days in advance, however this is a courtesy and the salon is not responsible for unconfirmed, missed appointments.
- Rescheduling: We recommend you schedule your return services prior to leaving the salon so you may enjoy the most optimum scheduling convenience.
- Personal Property: We regret we cannot be held responsible for loss or damage to personal property, including clothing and accessories. For your protection, please keep all valuables with you during your appointment.
- Prices: Prices are subject to change without notice. Our professional’s pricing structure is based on their current skill set. As they continue to advance in their profession their prices will increase accordingly.
- Gift Cards are NON-REFUNDABLE and are NOT REDEEMABLE for CASH.
- Returns: All retail items (products, etc.) are NON-REFUNDABLE but can be exchanged for alternate products or returned for in-store credit. Make-up and styling tools are not returnable.
Cancellation & No Show Policy
- CANCELLATIONS - We require 24-hours notice for all cancellations. Advanced notice will help us to utilize our technicians’ availability and accommodate our clients’ needs.
- NO SHOWS – Appointments that are missed without notice given will be charged A “NO SHOW FEE” of 20% of appointment. It is a small amount that will help us to cover our losses.
- LATE-ARRIVALS (beyond 15 minutes) - will be accommodated if possible. It may be necessary to cancel part of the scheduled services. There may be a 20% service fee, if a service must be canceled due to a late arrival.
The entire team at Studio 127 would like to extend a heartfelt
THANK YOU for choosing us for your necessary health and beauty needs.
We will continue to learn what we can, teach when given the opportunity and always strive to deliver the most caring and honest service we possibly can.
Located in Sylva, North Carolina
Beside Curves and Behind Rite Aid
58 Sunrise Park
Sylva, NC 28779